Wednesday, January 25, 2012

Kidmin Genius

I just read an article at Business Insider about Apple's Genius Bars. The article says;
"Apple's "Geniuses" can tackle almost any problem you throw at them. But most people don't realize Geniuses can do more than troubleshoot technical problems. They have a great deal of power to act on their own."
How cool would it be if people talked about your kidmin first impressions check-in/information area that way? Could we actually call the team members geniuses? If we translate this for first impression team members, it might read something like this;
"Kidmin "Geniuses" can tackle almost any problem you throw at them. But most parents don't realize Geniuses can do more than troubleshoot classroom issues. They have been empowerment to leave their post, go the extra mile and walk with parents to make sure their experience is the best!"
I would like to think that we already have empowered them to be just that! Our first impression check-in/information area is called the Help Center. We felt that was a better representation of what we are trying to do. Helping families get their children registered and checked-in to kids ministry and then taking that extra step of giving the parents a short tour of the facility ending at the doors of the Worship Center.

It's the little things that make a little difference that make a big difference!! In my mind they are geniuses, I'm just not sure that verbiage would fly!

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